M21Global
QUALITY STANDARD

ISO 18587 Certification: Elevating the Quality of Translation Services

ISO 18587 certification is an international quality standard that establishes requirements for the full human post-editing of machine translations.

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This certification ensures that translation service providers, such as M21Global, follow rigorous processes to guarantee that automatically translated content is reviewed by qualified professionals, reaching a level of quality comparable to that of human translation.

Elevating Quality Standards

By choosing a translation company certified to ISO 18587, clients benefit from:

Assured Quality: The certification ensures that machine translations undergo full human post-editing, resulting in accurate and natural texts.

Qualified Professionals: The standard requires post-editors to possess specific linguistic and technical skills, ensuring the final translation is of high quality.

Transparent Processes: ISO 18587 defines clear guidelines for the entire post-editing process, providing clients with confidence and transparency in the services provided.

Impact on Continuous Improvement of Translation Services

Adherence to ISO 18587 implies a commitment to continuous improvement:

Ongoing Evaluation: The standard encourages regular evaluation of post-editing processes, allowing for the identification of areas for improvement and the proactive implementation of corrective actions.

Permanent Training: Certification promotes the constant updating of post-editors' skills, ensuring they are aligned with best practices and sector developments.

Commitment to Client Satisfaction

At M21Global, client satisfaction is a priority:

Personalised Service: The company adapts to the specific needs of each client, offering translation solutions that respond to the particularities of each project.

Meeting Deadlines: The certification reinforces the commitment to punctual delivery of projects, ensuring clients receive services within the established deadlines.

Zero Errors, Total Satisfaction: At M21Global, precision is fundamental. We implement rigorous quality control processes to ensure error-free translations, guaranteeing the total satisfaction of our clients.

In summary, M21Global's ISO 18587 certification is a guarantee of excellence, reflecting a continuous commitment to quality, service improvement and total client satisfaction.

Frequently Asked Questions

ISO 18587 is an international standard that defines quality requirements for post-editing machine translation output. It establishes post-editor competencies, quality control processes, and project specifications to ensure professionally reliable results.
ISO 17100 applies to human translation services (translators, revisers, project managers). ISO 18587 is specific to machine translation post-editing (MTPE). M21Global is certified in both standards by Bureau Veritas, covering both human translation and MTPE workflows.
Whenever you use machine translation with human post-editing for professional projects. The certification ensures that post-editors have validated competencies, that processes follow international standards, and that quality control is documented.
The standard ensures qualified post-editors, review against defined accuracy and fluency criteria, and auditable processes. At M21Global, the certification is audited annually by Bureau Veritas, one of the world's largest certification companies.
Yes. M21Global is ISO 18587 certified by Bureau Veritas. This certification covers our machine translation post-editing (MTPE) services, available in over 60 language pairs.

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